As we have entered in the new Millennium with rapidly changing and challenging I.T. market we at RECKON TECHNOLOGIES (PVT) LTD. always calculating, including and thinking for technologies to enable our customers to meet present and future challenges.

The people at RECKON respond to customer to deliver highest quality products, solutions and services that ensure value and contribute to customer success and satisfaction.

Since 1997 we drive the guidance and inspiration from our Mission Statement to accomplish short term and long term objectives as our Mission Statement says.

We give highest priority to customer satisfaction through highest quality products and services. We strive to stay competitive with optimum productivity in continually meeting customers needs, better and more efficiently than our competitors.

The same commitment to customer satisfaction is reflected in our Quality Policy as it says. We at Reckon Technologies (Pvt.) Limited respond to customers to deliver the best quality services, products and solution to satisfy the need of our customer by the getting the job done right at first time and every time.

Proudly we are the first ISO 9002 certified PC vendor in Pakistan. ISO 9002 certification is an international recognition of our best services. Our certification scope is sales and maintenance of computer and peripherals. For corporate sector, multinationals, financial institutions, Govt. & Semi Govt. organizations, defense establishments, large and small business enterprises Reckon offers variety of products that includes: -

Our skilled and professional team is dedicated to provide excellent support as we give highest priority to after sales services and customer satisfaction, which include: -

• Quick response time,
  
• total Hardware solutions to Customers,
  
• capability review before acceptance of any order,
  
• on time delivery,
  
• inspection of products before delivery to customers,
  
• prompt return of warranty equipment,
  
• well-equipped workshop to provide outstanding repair facility,
  
• ability to repair at component level and above all commitment to customer satisfaction.

On the other hand Reckon is also offering Hardware Maintenance Contract to corporate sector. Hardware Maintenance Agreement is a sort of comprehensive insurance in which parts, services and repair are included to reduce customer down time and cost. We offer Hardware Maintenance Contract all over Pakistan and our customers enjoys benefits like: -

• 4 Hrs call response time,
  
• Unlimited no of Complaint Calls,
  
• 4 Preventive Maintenance Services,
  
• availability of parts inventory to reduce customer’s down time,
  and availability of backup equipment.

In Hardware Maintenance Contract our objectives is to work hand in hand to fulfill customer task of smooth operation of computerization for optimum efficiency and productivity. We look always Hardware Maintenance Agreement as long-term mutually beneficial relation ship with our customers.

At present 100+ people are engaged with Reckon and placed at locations like Karachi, Lahore, Islamabad, Quetta, Multan, Peshawar, Hyderabad and Sukkur to provide maximum coverage to our customers.

Training and growth is one of important part of Reckon culture, we all work together to improve our quality through training and performance measurement.

In the new Millennium, Reckon will continue to strive to meet changing & challenging needs of its customers through highest quality products, solution, and services.

Relevant Links:

• Organization Chart
  
• Service Location Profile